Sage HCM Implementation & Support Lead

Baker Tilly US; Florida; In loco; USD 100.000 - 182.000; Tempo pieno

Descrizione del lavoro

Baker Tilly is seeking a Sage HCM Implementation & Support Manager to lead client implementations and provide ongoing functional and technical support. You will guide customers through requirements gathering, configuration, testing, training, go-live and post-implementation activities, ensuring value from Sage HCM.

The role emphasizes client-facing consulting, HR/payroll understanding, and proactive optimization, with opportunities for growth and strong relationships across teams and leadership.

Competenze

• 5+ years of experience implementing, configuring, or supporting Sage HCM or comparable HCM/HRIS solutions.
• Strong client-facing consulting and communication skills.
• Experience gathering client requirements and translating them into system configurations.
• Ability to manage multiple client projects and support requests simultaneously.
• Excellent attention to detail and commitment to data accuracy.

Mansioni

• Sage HCM implementation and leading client projects.
• Conducting client discovery sessions to understand HR, payroll, timekeeping, and business requirements.
• Translating business requirements into effective Sage HCM configurations and managing data migration.
• Coordinating testing, training, go-live and post-implementation support.
• Providing ongoing client support and optimization of Sage HCM environments.
• Maintaining clear documentation of configurations, issues and resolutions.

Conoscenze

Sage HCM

HCM implementation

Client-facing consulting

Requirements gathering

System configuration

Troubleshooting

Strumenti

Sage HCM

Descrizione del lavoro

Baker Tilly is seeking a Sage HCM Implementation & Support Manager to lead client implementations and provide ongoing functional and technical support. You will guide customers through requirements gathering, configuration, testing, training, go-live and post-implementation activities, ensuring value from Sage HCM.

The role emphasizes client-facing consulting, HR/payroll understanding, and proactive optimization, with opportunities for growth and strong relationships across teams and leadership.