Safety-First Ops Supervisor

FedEx Corporation; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Federal Express Corporation seeks a frontline Operations Supervisor to oversee day-to-day sortation and staff, ensuring safety and efficiency within the facility. You will manage handoffs, coaching, and performance while upholding FedEx policies and regulatory requirements.

You will mentor staff, lead meetings, and drive improvements in key metrics, with a focus on safety and excellent service. This role requires adaptability, strong communication, and a proactive leadership style.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• Associate degree or certificate program acceptable in lieu of experience.

Responsibilities

• Champions FedEx's Safety Above All Culture and supports related initiatives.
• Hiring, coaching, training, recognition and evaluations of staff; performance management and discipline.
• Plan, organize, staff, direct and control day-to-day operations.
• Assign and manage employees to ensure safe, efficient sortation, minimize costs and maximize quality.
• Analyze performance through reports and observations; implement improvement actions.
• Lead daily meetings to communicate updates and daily goals; speak to small and large audiences.
• Develop and administer employee relations strategies and train on FXG policies and safety.
• Mentor and develop Operations Supervisors; adapt to change and lead with urgency.
• Perform other duties as assigned.

Skills

Leadership

Team motivation

Communication

Data interpretation

Microsoft Office

Mentoring

Problem solving

Safety culture

Education

High school diploma or GED

Bachelor’s degree preferred

Associate degree or certification program acceptable

Job description

Federal Express Corporation seeks a frontline Operations Supervisor to oversee day-to-day sortation and staff, ensuring safety and efficiency within the facility. You will manage handoffs, coaching, and performance while upholding FedEx policies and regulatory requirements.

You will mentor staff, lead meetings, and drive improvements in key metrics, with a focus on safety and excellent service. This role requires adaptability, strong communication, and a proactive leadership style.