Ops Supervisor: Safety & Team Leadership

FedEx Group; Wichita (KS); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Federal Express Corporation seeks a frontline Operations Supervisor to support the Safety Above All culture and manage daily package sortation operations with a designated staff. Responsibilities include staffing, coaching, and ensuring compliance with FedEx policies and government regulations.

The role emphasizes safety leadership, operational planning, staff development, and collaboration with departments to meet performance goals.

Qualifications

• Six (6) months experience in a fast-paced environment (FedEx/warehouse preferred).
• Supervisory or lead experience in logistics or similar setting is a plus.
• Strong communication and interpersonal skills required.
• Ability to enforce safety policies and procedures.

Responsibilities

• Champions FedEx's Safety Above All Culture and supports related initiatives.
• Manages day-to-day operations and assigned staff, including hiring, coaching, and performance evaluations.
• Plans and directs operations to ensure safe and efficient sortation of packages.
• Assigns and oversees employees to optimize safety and productivity; coordinates with linehaul as needed.
• Analyzes performance data and leads improvements to key metrics.
• Conducts daily meetings to communicate updates and daily goals; engages staff effectively.
• Develops and administers employee relations and safety programs.
• Resolves or escalates customer service issues as appropriate.
• Trains new staff on duties, performance standards, and FXG policies, including quality assurance and dock safety.
• Mentors less-experienced supervisors and adapts to changing business needs.

Skills

Inspire team

Lead and coach staff

Verbal & written comms

Data interpretation

Microsoft Office

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Federal Express Corporation seeks a frontline Operations Supervisor to support the Safety Above All culture and manage daily package sortation operations with a designated staff. Responsibilities include staffing, coaching, and ensuring compliance with FedEx policies and government regulations.

The role emphasizes safety leadership, operational planning, staff development, and collaboration with departments to meet performance goals.