SaaS Revenue & CS Ops Lead (Remote)

SaidGig; New York (NY); Remote; USD 55,000 - 110,000; Full time

Job summary

SaidGig is seeking a remote contract professional to apply hands-on SaaS operations expertise and help train AI systems with real-world input. The role focuses on optimizing CRM, integrating revenue tools, and documenting scalable workflows across sales, revenue, and customer success functions.

Ideal candidates will have 4+ years in SaaS operations, experience configuring CRMs, and the ability to drive adoption among teams.

Qualifications

• 4+ years in SaaS sales, revenue, or customer success operations.
• Experience configuring and maintaining CRM systems.
• Experience with at least two revenue tools outside the CRM (quoting, billing, ticketing, project tracking).

Responsibilities

• Configure and optimize CRM platforms to support evolving sales, revenue, and customer success processes.
• Integrate and manage connected revenue tools (quoting, billing, ticketing, project tracking).
• Create and document scalable operational workflows that drive adoption among stakeholders.

Skills

CRM configuration

Operational reporting

Stakeholder engagement

Adoption of new workflows

Tools

Salesforce

HubSpot

Job description

SaidGig is seeking a remote contract professional to apply hands-on SaaS operations expertise and help train AI systems with real-world input. The role focuses on optimizing CRM, integrating revenue tools, and documenting scalable workflows across sales, revenue, and customer success functions.

Ideal candidates will have 4+ years in SaaS operations, experience configuring CRMs, and the ability to drive adoption among teams.