SaaS Renewals Leader — Growth, Negotiation & AI

Sovos Latinoamérica; United States; Presencial; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with company match

HSA with Sovos match

Tuition Reimbursement

Flexible Time-Off

Dental and Vision Insurance

Descripción de la vacante

Sovos is seeking a Renewals Manager in the United States to own renewals for a portfolio of SaaS customers. This quota-carrying role focuses on retention, expansion, and delivering exceptional customer experiences through strong relationships and strategic negotiation.

You will lead renewal negotiations, identify upsell opportunities, and implement best-practice processes across the renewal lifecycle. Travel up to 25% may be required as part of customer meetings and team events.

Formación

• Experience managing SaaS renewals with quota attainment.
• Strong negotiation and relationship-building skills.
• Ability to work independently and with cross-functional teams.
• Comfort with AI-assisted workflows.
• Willingness to travel up to 25%.
• Background check and drug test clearance.

Responsabilidades

• Own renewal process for a portfolio of SaaS customers and drive retention.
• Lead renewal negotiations and identify upsell opportunities.
• Implement renewal best practices to improve customer experience.
• Maintain renewal lifecycle from forecast to close.
• Leverage AI tools to streamline workflows and ensure accuracy.
• Deliver consistent forecasting and meet renewal targets.

Conocimientos

SaaS renewals

Negotiation

Account management

Customer relationships

Forecasting

AI-assisted workflows

Travel readiness

Descripción del empleo

Sovos is seeking a Renewals Manager in the United States to own renewals for a portfolio of SaaS customers. This quota-carrying role focuses on retention, expansion, and delivering exceptional customer experiences through strong relationships and strategic negotiation.

You will lead renewal negotiations, identify upsell opportunities, and implement best-practice processes across the renewal lifecycle. Travel up to 25% may be required as part of customer meetings and team events.