SaaS Renewal & Growth Account Manager

DigiCert; United States; On-site; USD 105,000 - 120,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401(k) match

Paid time off

Parental leave

Life insurance

Wellness programs

Gym reimbursement

EAP

Education assistance

LinkedIn Learning

Employee referral bonus

Job summary

DigiCert is seeking an Associate Account Manager to drive renewals and revenue growth within the corporate segment of its customer base. You will collaborate with the in-region Account Manager to strengthen relationships and expand DigiCert’s footprint by addressing technology challenges and expanding adoption.

The role emphasizes retention, long-term customer success, and proactive engagement across strategic accounts in the region, with travel as needed to events and meetings.

Qualifications

• 2+ years of experience managing full sales cycle (inside or field) in the software space (SaaS sales preferred).
• Excellent written and verbal communication skills.
• Proactive in adopting sales best practices and a leader in process adherence.
• Ability to link corporate goals to customer solutions.

Responsibilities

• Develop deep relationships with strategic DigiCert customers in-region; focus on adoption, retention and long-term success.
• Listen actively to customers and articulate needs and opportunities.
• Identify and close net new revenue on renewals and new logos within territory.
• Utilize internal systems (Apptus, SFDC, Clari) to support quoting and forecasting.
• Coordinate with business desk, order management and customers to execute agreements and documents.
• Travel to attend in-person events, webinars and customer meetings.

Skills

SaaS sales

Account management

Relationship building

Communication

Forecasting

Negotiation

Opportunity identification

Prospecting

Collaboration

Travel readiness

Tools

Apptus

SFDC (Salesforce)

Clari

Job description

DigiCert is seeking an Associate Account Manager to drive renewals and revenue growth within the corporate segment of its customer base. You will collaborate with the in-region Account Manager to strengthen relationships and expand DigiCert’s footprint by addressing technology challenges and expanding adoption.

The role emphasizes retention, long-term customer success, and proactive engagement across strategic accounts in the region, with travel as needed to events and meetings.