SaaS Onboarding Lead — Technical Setup & Data Migration

Temelio; New York (NY); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health benefits

Vision and dental coverage

Retirement benefits

Equity in the company

Job summary

A growing technology company in New York is in search of an Onboarding Manager to lead customer onboarding initiatives. This role requires a motivated individual who can manage the end-to-end onboarding journey, collaborate with cross-functional teams, and drive customer success. Applicants should have 3-4 years of experience in SaaS environments, strong communication skills, and expertise in project management. The position offers a competitive salary and great benefits, including health and retirement plans, alongside a commission structure for customer ARR and upsell opportunities.

Qualifications

• 3-4 years of experience in a SaaS-based technology company.
• Proven ability to manage customer expectations and timelines.
• Advanced in building technical processes and streamlining workflows.

Responsibilities

• Own the onboarding journey and manage timelines.
• Lead technical implementation and system setup.
• Act as a strategic advisor to customers.

Skills

Technical client management

SaaS onboarding

Project management

Communication skills

Workflow configuration

Job description

A growing technology company in New York is in search of an Onboarding Manager to lead customer onboarding initiatives. This role requires a motivated individual who can manage the end-to-end onboarding journey, collaborate with cross-functional teams, and drive customer success. Applicants should have 3-4 years of experience in SaaS environments, strong communication skills, and expertise in project management. The position offers a competitive salary and great benefits, including health and retirement plans, alongside a commission structure for customer ARR and upsell opportunities.