SaaS Implementation Lead — Remote UK

Bobyard; United States; Remote; USD 93,000 - 146,000; Full time

Benefits offered by this job

Equity

Job summary

Bobyard is seeking a SaaS onboarding specialist to own the first 45 days of every new customer, delivering a repeatable launch process. You will turn every AE/SE handoff into a confirmed launch plan within 48 hours, configure accounts, run kickoff and training, and drive customers to adoption across a portfolio.

This full-time remote role offers UK-based work with occasional SF HQ trips and equity in Bobyard.

Qualifications

• 2+ years owning SaaS onboarding or implementation across a portfolio.
• Comfort configuring software and running live training for field users.

Responsibilities

• Turn every AE/SE handoff into a confirmed launch plan within 48 hours.
• Configure accounts, run kickoff and training, and drive customers to adoption.
• Own the first 45 days of every new customer, delivering a repeatable launch process.
• Run one consistent process so launch quality never depends on who picks it up.

Skills

SaaS onboarding

Customer training

Account configuration

Job description

Bobyard is seeking a SaaS onboarding specialist to own the first 45 days of every new customer, delivering a repeatable launch process. You will turn every AE/SE handoff into a confirmed launch plan within 48 hours, configure accounts, run kickoff and training, and drive customers to adoption across a portfolio.

This full-time remote role offers UK-based work with occasional SF HQ trips and equity in Bobyard.