SaaS Account Executive - Expansion & Renewals (Hybrid)

Mosaic.tech; United States; Hybrid; USD 85,000 - 100,000; Full time

Job summary

HiBob is seeking an Account Manager to drive expansion across our existing customer base. In this quota‑carrying role, you will uncover customer needs, identify whitespace, and lead upsell, cross-sell, and renewal opportunities across HiBob’s product suite.

You’ll own the full sales cycle—from discovery to negotiation and closing—while partnering with Customer Success and Solutions Engineers to deliver exceptional value. Remote/hybrid options available for EST-based candidates.

Qualifications

• 2+ years of experience in SaaS or tech sales/account management (quota-carrying growth role preferred).
• Proven track record of owning the full sales cycle—from prospecting and opportunity creation through negotiation and close.
• Portfolio management experience handling 150+ accounts (or larger/strategic accounts).
• Proactive expansion mindset with a demonstrated ability to identify whitespace and generate new ARR within an existing customer base.

Responsibilities

• Identify and close upsell and cross-sell opportunities, delivering new ARR within ~200 accounts.
• Proactively research accounts, uncover business priorities, identify whitespace, and build expansion hypotheses.
• Own the renewal process for your account portfolio, proactively engaging customers to demonstrate value, negotiate terms, and secure renewals.
• Own the full commercial sales cycle, including discovery, solution positioning, stakeholder engagement, negotiation, and contract execution.
• Build trusted, consultative relationships with customer stakeholders and connect their business goals to HiBob’s products.
• Use a structured sales approach, such as MEDDPICC, to manage complex opportunities and move deals forward effectively.
• Build, manage, and accurately forecast a healthy pipeline of expansion opportunities.
• Partner closely with Customer Success Managers and Sales Engineers to align on customer needs, account strategy, and growth opportunities.
• Stay current on HiBob’s product offerings, customer trends, and relevant sales tools to continuously strengthen your approach.

Skills

Discovery

Consultative selling

Negotiation

Closing deals

Renewals

MEDDPICC

CRM proficiency

Strategic account growth

Tools

Salesforce

Gong Engage

LinkedIn Sales Navigator

Job description

HiBob is seeking an Account Manager to drive expansion across our existing customer base. In this quota‑carrying role, you will uncover customer needs, identify whitespace, and lead upsell, cross-sell, and renewal opportunities across HiBob’s product suite.

You’ll own the full sales cycle—from discovery to negotiation and closing—while partnering with Customer Success and Solutions Engineers to deliver exceptional value. Remote/hybrid options available for EST-based candidates.