SaaS Implementation & Data Quality Specialist

Harvard Partners, LLP, Trusted Advisors to IT; Boston (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Harvard Partners, LLP seeks an SaaS Product Implementation Engineer to drive technical onboarding for SMB clients, manage data updates, and perform deep-dive investigations into configuration issues.

You will audit client files, use AI-assisted tools for data validation, and ensure reliable platforms through rigorous validation workflows, while coordinating multiple high-priority tasks with precision.

Qualifications

• 1–2 years in an implementations, technical operations, data analysis, or technical support role, ideally within SaaS or Fintech.
• Foundational familiarity with structural formatting concepts (flat files, CSV schemas, or API layouts) and data matching dynamics.
• Analytical problem-solving with high precision when inspecting large data files or system records.
• Velocity and execution: manage high-volume workloads and complete technical tasks concurrently under deadlines.
• Strong communication skills to translate data requirements into clear instructions.
• Bachelor's degree in Business Systems, IT, Engineering, or equivalent hands-on operations experience.

Responsibilities

• Own and manage the end-to-end technical onboarding lifecycle for SMB clients.
• Coordinate data updates and population additions for existing clients.
• Perform deep-dive investigations into client integration anomalies to identify root causes.
• Audit incoming client files against standard mapping rules using AI-assisted analysis.
• Run validation workflows for active accounts undergoing changes to ensure smooth operation.
• Execute risk screening across staged partner profiles before live activation.
• Identify, isolate, and resolve integration or setup failures during implementation.
• Balance multiple high-volume data-matching tasks and meeting deadlines with high precision.

Skills

Data analysis

Analytical thinking

Attention to detail

Time management

Communication

Education

Bachelor's degree in Business Systems, Information Technology, Engineering

Tools

CSV schemas

API layouts

Diagnostic tools

AI-assisted analysis

Job description

Harvard Partners, LLP seeks an SaaS Product Implementation Engineer to drive technical onboarding for SMB clients, manage data updates, and perform deep-dive investigations into configuration issues.

You will audit client files, use AI-assisted tools for data validation, and ensure reliable platforms through rigorous validation workflows, while coordinating multiple high-priority tasks with precision.