SaaS Implementation Consultant – Americas

Ashby, Inc.; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

Ashby, Inc. is seeking an Implementation Consultant to own the execution of technical configurations for a defined set of customers in the Americas.

You will partner with an Implementation Specialist to confirm requirements and lead tailored configurations, then define testing plans and document decisions for post-launch optimization. As the role scales, you will grow independence with support from senior specialists and cross-functional partners, aiming to progress into senior roles while

Qualifications

• Experience delivering complex SaaS implementations and managing projects.
• Ability to travel <5% for strategic engagements.
• Customer-centric approach with strong communication.
• Technical curiosity and problem-solving mindset.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Lead tailored configuration of native platform functionality.
• Define and execute testing plans before go-live.
• Document final configuration choices for ongoing optimization.
• Collaborate with Implementation Specialist and cross-functional partners.

Skills

SaaS Implementation

Project Management

Customer Success

Remote collaboration

Job description

Ashby, Inc. is seeking an Implementation Consultant to own the execution of technical configurations for a defined set of customers in the Americas.

You will partner with an Implementation Specialist to confirm requirements and lead tailored configurations, then define testing plans and document decisions for post-launch optimization. As the role scales, you will grow independence with support from senior specialists and cross-functional partners, aiming to progress into senior roles while