Implementation Consultant - Americas (Fully Remote)

Ashby; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Remote-first culture

Travel opportunities

Job summary

Ashby is seeking an Implementation Specialist to own technical configuration for new customers and define testing plans to optimize deployments.

Remote-first with occasional travel. You will collaborate with Implementation Specialists and stakeholders to ensure successful SaaS rollouts, mentoring opportunities, and a clear pathway to senior roles. The ideal candidate is customer-centric, technically curious, and a critical thinker who communicates clearly and champions ownership.

Qualifications

• Experience with complex SaaS implementations and stakeholder alignment.
• Customer-centric, technically curious, critical thinker.

Responsibilities

• Own technical configuration for new customers, partnering with Implementation Specialists.
• Define testing plans and document configuration choices for optimization.
• Pathway to senior Implementation Specialist roles.

Skills

Implementation

SaaS deployments

Stakeholder alignment

Customer-centric

Technical curiosity

Critical thinking

Job description

• Own technical configuration for new customers, partnering with Implementation Specialists.
• Define testing plans and document configuration choices for optimization.
• Pathway to senior Implementation Specialist roles.

Role requirements:

• Experience with complex SaaS implementations and stakeholder alignment.
• Customer-centric, technically curious, critical thinker.
• Remote-first with occasional travel.

Our philosophy:

• We invest in best-in-class products and value deep expertise.
• We believe small, capable teams outperform large ones.
• We champion ownership, principled thinking, and clear communication.

Ashby

Ashby provides an all-in-one recruiting platform that helps companies streamline hiring with powerful analytics and automation. The company values deep expertise, small capable teams, and a customer-centric culture, investing in best-in-class products.