SaaS & Data Integration Systems Administrator

Jobtailor; Pleasanton (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Hively is seeking a skilled Data & Systems Administrator to implement, configure, and secure SaaS platforms and data integrations. You will translate program requirements into practical system configurations and maintain robust documentation.

Ideal candidates have 3+ years in SaaS administration, strong data quality skills, and experience with APIs, REST/JSON, and data exchanges. This role supports privacy, security, and compliance in a nonprofit-like program environment.

Qualifications

• Bachelor's degree or equivalent experience in IT or related field.
• 3+ years administering or supporting complex SaaS or enterprise applications.
• Hands-on experience with workflows, rules, roles, and permissions.
• Experience with APIs and data integrations.
• Strong data quality, validation, reconciliation, and troubleshooting skills.
• Experience participating in software implementations, system testing, or upgrades.
• Ability to communicate with technical vendors and non-technical teams.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Report to the Director, Data & Systems and implement, administer, secure, and improve SaaS platforms and data integrations.
• Configure workflows, business rules, user roles, permissions, and system settings per program requirements.
• Collaborate with program teams, leadership, vendors, and stakeholders to translate requirements into configurations.
• Maintain documentation of configurations, workflows, and decisions.
• Ensure data accuracy through validation rules, reconciliation, and automated quality checks.
• Develop and execute system tests and coordinate user acceptance testing.
• Support production releases, upgrades, patches, and vendor deployments.
• Monitor scheduled processes and system changes; provide escalation for complex issues.
• Assist with incident response, disaster recovery, and privacy/compliance requirements.

Skills

SaaS Administration

System Configuration

Data Integration

API Integration

Data Quality Management

Troubleshooting

Documentation Skills

Analytical Skills

Effective Communication

Education

Bachelor's degree or equivalent experience

Tools

REST APIs

JSON

CSV

Secure File Transfer

MCT Technology Products

Job description

Hively is seeking a skilled Data & Systems Administrator to implement, configure, and secure SaaS platforms and data integrations. You will translate program requirements into practical system configurations and maintain robust documentation.

Ideal candidates have 3+ years in SaaS administration, strong data quality skills, and experience with APIs, REST/JSON, and data exchanges. This role supports privacy, security, and compliance in a nonprofit-like program environment.