SaaS Systems Analyst: Data, Integrations & Security

Gilder Search Group; Long Beach (CA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Gilder Search Group is seeking a SaaS Systems Analyst in Long Beach, CA, hybrid preferred. The role focuses on configuring and optimizing SaaS applications, user access, integrations, data extraction, and reporting.

You will manage multi-platform setups (Google Workspace, Entrata, LoanPro, BigQuery, RingCentral, etc.), monitor performance, address issues, and ensure security compliance while collaborating with cross-functional teams.

Qualifications

• Bachelor’s degree or equivalent experience.
• Proficiency with SaaS systems, integrations, and support concepts.
• Advanced spreadsheet skills (pivot tables, complex formulas).
• Strong analytical and problem-solving abilities.
• Experience with QA testing, diagnostics, and workflow analysis.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Configure and administer SaaS applications across platforms.
• Manage user accounts, permissions, and settings.
• Monitor performance and troubleshoot issues.
• Perform root-cause analysis and reproduce bugs.
• Manage integrations and SSO configurations.
• Implement security policies and access controls.
• Coordinate with vendors on updates, feature requests, and tickets.
• Analyze usage data to optimize licensing and costs.
• Extract data from SaaS platforms and build tools.
• Support help desk and create user docs.
• Generate reports on usage, performance, and cost trends.

Skills

SaaS platforms

Integrations

Data extraction & reporting

QA testing & diagnostics

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Google Workspace

Entrata

LoanPro

BigQuery

Glide

RingCentral

Stonly

AI tools

Job description

Gilder Search Group is seeking a SaaS Systems Analyst in Long Beach, CA, hybrid preferred. The role focuses on configuring and optimizing SaaS applications, user access, integrations, data extraction, and reporting.

You will manage multi-platform setups (Google Workspace, Entrata, LoanPro, BigQuery, RingCentral, etc.), monitor performance, address issues, and ensure security compliance while collaborating with cross-functional teams.