SaaS Systems Administrator - Grants & Data (Hybrid)

Hively; Oakland (CA); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

403(b) plan

Tuition reimbursement

Job summary

Hively in Oakland, CA, seeks a Systems Administrator to implement, administer, and secure its SaaS platforms. You will focus on Measure C Subsidized Child Care programs, data integrations, and API-driven configurations.

This hands-on role collaborates with program staff, data teams, and vendors to deliver reliable, scalable tech solutions. The position emphasizes system configuration, testing, security, and troubleshooting across SaaS platforms, APIs, and data pipelines, with a hybrid work setup

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field.
• Three+ years of experience administering, configuring, or supporting complex SaaS or enterprise business applications.
• Experience with APIs, system integrations, automated data exchanges, and data validation.

Responsibilities

• Administer and support program technology platforms focusing on grants and operating programs.
• Configure workflows, roles, permissions, and data references per program requirements.
• Coordinate with program teams and vendors to translate requirements into system configurations.
• Maintain documentation of configurations, workflows, and decisions.
• Ensure data accuracy through validation rules and automated checks.
• Coordinate testing, UAT, releases, and vendor deployments.
• Provide escalation support for complex system issues.
• Maintain access controls and audit-ready documentation.

Skills

SaaS administration

APIs & integrations

Data quality & testing

Security & compliance

Documentation

Vendor coordination

Communication

Problem solving

Education

Bachelor’s degree in IT or related field

Tools

CareConnect/CareWait (MCT products)

REST APIs

JSON/CSV/SQL

Security frameworks (SOC 2, HIPAA, FERPA)

Job description

Hively in Oakland, CA, seeks a Systems Administrator to implement, administer, and secure its SaaS platforms. You will focus on Measure C Subsidized Child Care programs, data integrations, and API-driven configurations.

This hands-on role collaborates with program staff, data teams, and vendors to deliver reliable, scalable tech solutions. The position emphasizes system configuration, testing, security, and troubleshooting across SaaS platforms, APIs, and data pipelines, with a hybrid work setup