SaaS Systems Administrator – Data & Integrations

Hively; Michigan; Hybrid; USD 96,000 - 104,000; Full time

Benefits offered by this job

Medical coverage

Health & Dependent Care FSA

Paid holidays

Job summary

Hively is seeking a Systems Administrator to implement, configure, secure, and improve SaaS platforms and data integrations supporting Measure C programs. The role emphasizes system configuration, workflows, APIs, data exchange, testing, security, and troubleshooting.

The successful candidate will collaborate with cross-functional teams including the Director of Data & Systems, program staff, and vendors to translate requirements into reliable technology solutions.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent relevant experience.
• 3+ years of experience administering, configuring, implementing, or supporting complex SaaS or enterprise business applications.
• Hands-on experience with business rules, workflow configuration, user roles and permissions, and application administration.
• Experience with APIs, system integrations, automated data exchanges, structured data files, or similar integration technologies.
• Strong understanding of relational data concepts, data quality, validation, reconciliation, and troubleshooting.
• Experience with software implementations, system testing, user acceptance testing, upgrades, or production releases.

Responsibilities

• Administer and support Hively’s program technology platforms, with an initial focus on systems supporting Measure C Contracted Slots and Operating Grants.
• Configure workflows, business rules, user roles, permissions, reference data, notifications, and other system settings based on approved program requirements.
• Partner with program teams, the Director of Data & Systems, and software vendors to translate operational requirements into effective system configurations.
• Maintain clear documentation of system configurations, workflows, and technical decisions.

Skills

SaaS platform administration

APIs

Data quality & validation

System testing & UAT

Documentation & knowledge sharing

Problem solving & debugging

Education

Bachelor’s degree in IT/CS/IS or related field

Tools

REST APIs

JSON/CSV

SQL

Secure file transfer

Job description

Hively is seeking a Systems Administrator to implement, configure, secure, and improve SaaS platforms and data integrations supporting Measure C programs. The role emphasizes system configuration, workflows, APIs, data exchange, testing, security, and troubleshooting.

The successful candidate will collaborate with cross-functional teams including the Director of Data & Systems, program staff, and vendors to translate requirements into reliable technology solutions.