SaaS Account Manager — Upsell & Growth for SMBs (Hybrid)

Olly Olly; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Medical, dental, vision

401(k)

Mental health program

Job summary

Olly Olly is seeking an Account Manager in the United States to build trusted advisor relationships with a portfolio of 150–175 small business clients and drive success on our SaaS platform. You will deliver proactive support, deliver value through product adoption, and coordinate with clients to optimize outcomes.

You will lead product adoption, identify upsell opportunities for Google Ads and other digital solutions, and collaborate with cross-functional teams to maximize client impact while

Qualifications

• Experience in high-volume account management or customer success within an agency or software environment.
• Strong communication skills; translate marketing jargon into actionable insights.
• Passion for entrepreneurship and understanding challenges of local small business owners.

Responsibilities

• Build and nurture relationships with small business clients.
• Serve as primary point of contact for 150-175 clients.
• Drive SaaS adoption and identify upsell opportunities for Google Ads and digital solutions.
• Conduct monthly check-ins and monitor performance metrics with cross-functional teams.

Skills

High-volume account management

Strong communication

Entrepreneurial mindset

Job description

Olly Olly is seeking an Account Manager in the United States to build trusted advisor relationships with a portfolio of 150–175 small business clients and drive success on our SaaS platform. You will deliver proactive support, deliver value through product adoption, and coordinate with clients to optimize outcomes.

You will lead product adoption, identify upsell opportunities for Google Ads and other digital solutions, and collaborate with cross-functional teams to maximize client impact while