Account Manager (Fully Remote)

Olly Olly; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Medical, dental, vision

401(k)

Mental health program

Job summary

Olly Olly is seeking an Account Manager in the United States to build trusted advisor relationships with a portfolio of 150–175 small business clients and drive success on our SaaS platform. You will deliver proactive support, deliver value through product adoption, and coordinate with clients to optimize outcomes.

You will lead product adoption, identify upsell opportunities for Google Ads and other digital solutions, and collaborate with cross-functional teams to maximize client impact while

Qualifications

• Experience in high-volume account management or customer success within an agency or software environment.
• Strong communication skills; translate marketing jargon into actionable insights.
• Passion for entrepreneurship and understanding challenges of local small business owners.

Responsibilities

• Build and nurture relationships with small business clients.
• Serve as primary point of contact for 150-175 clients.
• Drive SaaS adoption and identify upsell opportunities for Google Ads and digital solutions.
• Conduct monthly check-ins and monitor performance metrics with cross-functional teams.

Skills

High-volume account management

Strong communication

Entrepreneurial mindset

Job description

• As an Account Manager, you will build and nurture strong relationships with small business clients, becoming their trusted advisor.
• You will serve as the primary point of contact for a portfolio of 150-175 clients, ensuring their success with our platform.

Key Responsibilities:

• Drive a SaaS-first mentality by proactively pushing product adoption and software training across your book of business.
• Identify upselling opportunities for Google Ads (LSA and PPC) and other digital solutions to expand client engagement.
• Conduct monthly check-ins, monitor performance metrics, and collaborate with cross-functional teams to optimize strategies.

What We’re Looking For:

• Proven experience in high-volume account management or customer success within an agency or software environment.
• Strong communication skills with the ability to translate complex marketing jargon into actionable business insights.
• A genuine passion for entrepreneurship and understanding the challenges local small business owners face.

Benefits and Perks:

• Base salary plus monthly performance-based bonus.
• Hybrid environment with a blend of in-office collaboration and WFH schedule (Monday to Friday, 8AM-5PM EST).
• Comprehensive benefits including Medical, Dental, Vision, 401(k), and Mental Health Wellness plans.

Olly Olly

Olly Olly blends technology and real-world expertise to empower small businesses across the U.S. with tools, strategies, and insights for sustainable growth. It is a growing SaaS-first company with an inclusive, international team that values innovation and support.