SaaS Account Manager - Renewals & Growth (Remote)

UpGuard; Fort Lauderdale (FL); Remoto; USD 90.000 - 100.000; Tempo integral

Benefícios oferecidos por esta vaga

Monthly Lifestyle subsidy

WFH set-up allowance

$1500 USD annual Learning & Dev

Annual leave: PTO + 2 extra days

18 weeks paid Parental Leave

Personal Leave Allowance

Fully remote working environment

Top-spec hardware

Generative AI subsidy

Health Insurance

Resumo da vaga

UpGuard is seeking an Account Manager to focus on renewals and revenue growth within key accounts. You will report to the Head of Account Management and collaborate with cross-functional teams to ensure ongoing value from our CRPM platform.

The ideal candidate has a strong commercial SaaS background, experience in renewals and contract negotiations, and a solid understanding of Cyber Security, especially Third-Party Risk Management (TPRM). Remote-friendly role with supportive benefits.

Qualificações

• Commercial background with SaaS renewals and revenue growth.
• Solid cyber security knowledge, esp. TPRM.
• Proven contract negotiation and renewal skills.
• Strategic thinking for account growth and risk mitigation.
• Data-driven decision making with metrics.
• Collaborates effectively with cross-functional teams.
• Curious about AI tools to enhance work processes.

Responsabilidades

• Drive renewals for a portfolio of key accounts with timely contract renewals.
• Implement revenue retention strategies and identify risks early.
• Collaborate with sales to identify upsell/cross-sell opportunities.
• Lead negotiations for renewals and expansions with legal/finance.
• Stay informed on industry trends and client needs to advise.
• Partner with sales, customer success, and marketing on account strategy.
• Track renewal rates, upsell success, and overall account health.

Conhecimentos

Commercial Experience

Cyber Security Knowledge

Negotiation Skills

Strategic Mindset

Data-driven

Collaboration

Curiosity about AI tools

Ferramentas

SaaS renewals

Descrição da vaga

UpGuard is seeking an Account Manager to focus on renewals and revenue growth within key accounts. You will report to the Head of Account Management and collaborate with cross-functional teams to ensure ongoing value from our CRPM platform.

The ideal candidate has a strong commercial SaaS background, experience in renewals and contract negotiations, and a solid understanding of Cyber Security, especially Third-Party Risk Management (TPRM). Remote-friendly role with supportive benefits.