SaaS Account Manager — Growth & Renewal

CMap; Orlando (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

CMap is a fast-growing software company helping project-based businesses win, deliver, and manage work profitably.

As an Account Manager in Orlando, you own a portfolio of US client accounts, drive renewals, and identify opportunities to grow partnerships while delivering real value.

This role sits within the Customer Experience team and offers a pathway to influence strategy and build lasting relationships.

Qualifications

• Experience in SaaS or B2B account management or sales.
• Ability to manage a large portfolio independently with minimal process.
• Balancing growth with client retention and value delivery.
• Understanding how SMB/mid-market clients buy and decide.

Responsibilities

• Own a portfolio of 100+ existing US client accounts.
• Drive renewals and reduce churn across your book.
• Identify and convert growth opportunities within existing accounts.
• Bring a value-first approach to every client conversation.
• Build genuine, lasting relationships, not just transactional check-ins.

Skills

SaaS or B2B account management

Portfolio management

Growth and retention focus

SMB/mid-market buying decisions

Job description

CMap is a fast-growing software company helping project-based businesses win, deliver, and manage work profitably.

As an Account Manager in Orlando, you own a portfolio of US client accounts, drive renewals, and identify opportunities to grow partnerships while delivering real value.

This role sits within the Customer Experience team and offers a pathway to influence strategy and build lasting relationships.