SaaS Account Growth & Renewals Manager

Accruent

Austin, Northern (TX, KY)

Hybride

USD 76 000 - 126 000

Plein temps

Il y a 46 heures
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Résumé du poste

Accruent, based in Austin, TX, seeks an Account Manager to drive renewals, upsell, and cross-sell while strengthening customer engagement across North America. You will manage a high-volume portfolio, build trusted relationships with key decision-makers, and partner with Customer Success to ensure onboarding and product utilization.

The role requires 3+ years in inside sales/account management, strong communication, and experience with Salesforce or similar CRM platforms.

Qualifications

  • 3+ years of experience in inside sales, account management, or customer success in B2B SaaS.
  • Proven track record meeting revenue and retention targets.
  • Strong communication and relationship-building skills.
  • Experience with Salesforce or similar CRM platforms.

Responsabilités

  • Portfolio Management & Customer Engagement: Manage a large book of accounts with recurring revenue models, ensuring timely renewals and account health.
  • Revenue Growth & Retention: Achieve revenue targets through renewals, upsell, and cross-sell within assigned accounts, maintain forecasting.
  • Operational Excellence: Adhere to sales process discipline, CRM hygiene, and account governance best practices.
  • Cross-Functional Collaboration: Work with Marketing, Product, and Professional Services to deliver customer value.

Connaissances

Inside sales
Account management
Customer success
B2B SaaS
CRM (Salesforce)
Relationship building

Outils

Salesforce

Description du poste

Accruent, based in Austin, TX, seeks an Account Manager to drive renewals, upsell, and cross-sell while strengthening customer engagement across North America. You will manage a high-volume portfolio, build trusted relationships with key decision-makers, and partner with Customer Success to ensure onboarding and product utilization.

The role requires 3+ years in inside sales/account management, strong communication, and experience with Salesforce or similar CRM platforms.

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