SaaS Growth Account Manager: Renewals & Upsell

Accruent; Austin (TX); On-site; USD 76,000 - 126,000; Full time

Job summary

Accruent, a Fortive company based in Austin, TX, is seeking an Account Manager to lead a high-volume North American client portfolio. You will drive renewals, upsell, and cross-sell while maintaining strong customer engagement and retention.

The role emphasizes scalable motions, data-driven insights, and collaboration across Marketing, Product, and Professional Services. Ideal candidates have 3+ years in B2B SaaS or enterprise software inside sales or account management, a proven revenue track

Qualifications

• 3+ years of experience in inside sales, account management, or customer success within B2B SaaS or enterprise software.
• Proven success managing high-volume, lower ARR portfolios with recurring revenue models.
• Track record of meeting or exceeding revenue and retention goals.
• Strong communication and relationship-building skills.
• Experience using Salesforce or similar CRM platforms.

Responsibilities

• Manage a large book of accounts with recurring revenue models, ensuring renewals and account health.
• Build trusted relationships with key decision-makers to drive product adoption and customer satisfaction.
• Conduct regular outreach to identify growth opportunities and mitigate churn risk.

Skills

Communication skills

Relationship building

Inside sales

CRM experience

Revenue management

Sales forecasting

Salesforce

Tools

Salesforce

Job description

Accruent, a Fortive company based in Austin, TX, is seeking an Account Manager to lead a high-volume North American client portfolio. You will drive renewals, upsell, and cross-sell while maintaining strong customer engagement and retention.

The role emphasizes scalable motions, data-driven insights, and collaboration across Marketing, Product, and Professional Services. Ideal candidates have 3+ years in B2B SaaS or enterprise software inside sales or account management, a proven revenue track