Senior Strategic Account Manager — Hybrid NYC

RAISE France; New York (NY); Hybride; USD 90 000 - 120 000; Plein temps

Résumé du poste

A leading SaaS company seeks a Senior Account Manager in New York. You will manage 70-100 customer accounts, responsible for retention and growth through renewals and upsells. The ideal candidate has 5-10 years of experience in a B2B SaaS environment, strong communication and negotiation skills. The role offers a flexible hybrid model, requiring some in-office presence per month. Expect to interact with cross-functional teams to ensure customer success and drive alignment on goals.

Qualifications

• 5-10+ years relevant work experience in B2B SaaS environment.
• Proven track record of meeting revenue targets.
• Ability to articulate software value to business outcomes.

Responsabilités

• Own and manage a portfolio of 70-100 customer accounts.
• Identify and close renewals and expansion opportunities.
• Develop strategic account plans aligned with customer objectives.
• Build and maintain executive-level relationships with customers.
• Lead account reviews and communicate product feedback.

Connaissances

Account management

Customer relationship management

Negotiation

Commercial acumen

Communication skills

AI utilization

Problem-solving

Presentation skills

Outils

Salesforce

Description du poste

A leading SaaS company seeks a Senior Account Manager in New York. You will manage 70-100 customer accounts, responsible for retention and growth through renewals and upsells. The ideal candidate has 5-10 years of experience in a B2B SaaS environment, strong communication and negotiation skills. The role offers a flexible hybrid model, requiring some in-office presence per month. Expect to interact with cross-functional teams to ensure customer success and drive alignment on goals.