Growth Lead, Customer Expansion - Americas (SaaS)

Hibob Inc.; New York (NY); Hybrid; USD 127.000 - 160.000; Vollzeit

Benefits dieser Stelle

Equity

401(k) with company match

$2,500 referral bonus

Medical, dental, and vision coverage

Wellness stipend

Headspace membership

Hybrid NY metro model

Generous PTO & holidays

Birthday off

Zusammenfassung

HiBob is seeking a Manager of Customer Growth, AMERICAS, to drive long‑term revenue and expansion across the US, Canada, and LATAM. Lead a dedicated Account Management team to maximize retention and add new footprint, balancing renewal optimization with new expansion opportunities.

You will implement data‑driven strategies to grow deal size and velocity, while ensuring customers realize value from Bob and sustaining profitable growth across the region.

Qualifikationen

• 4+ years of progressive SaaS Account Management experience with consistent attainment.
• 3+ years of leading an Account Management team with growth and retention impact.
• 2+ years with MEDDPICC sales methodology.
• Experience using forecasting tools (Clari) and Salesforce.
• Experience creating AI-driven tools to enhance prospecting and outreach.
• Strong ability to sell value and bundle products.
• Solid understanding of sales cycles, forecasting, and pipeline management in SaaS.
• Excellent communication with GTM executives.
• Bachelor’s degree in Business or Economics or related field.

Aufgaben

• Lead for Expansion and Retention: own NRR and ARR growth across AMERICAS.
• Drive Strategic Scalability: evolve commercial model with AI-driven insights.
• Elevate Team Performance: coach a high-performing team with a Hunt and Harvest mindset.
• Ensure Operational Rigor: maintain forecast accuracy and pipeline health.
• Collaborate Cross-Functionally: align with CS, Product, and Marketing to reduce churn.
• Partner with HiBob leadership to deliver value and growth for customers.

Kenntnisse

SaaS Account Management

Team leadership

MEDDPICC

Salesforce

Clari

AI-driven prospecting

Value-led selling

Forecasting & pipelines

Executive communication

Ausbildung

Bachelor's Degree in Business or Economics

Tools

Salesforce

Clari

Gong Engage

LinkedIn Sales Navigator

Jobbeschreibung

HiBob is seeking a Manager of Customer Growth, AMERICAS, to drive long‑term revenue and expansion across the US, Canada, and LATAM. Lead a dedicated Account Management team to maximize retention and add new footprint, balancing renewal optimization with new expansion opportunities.

You will implement data‑driven strategies to grow deal size and velocity, while ensuring customers realize value from Bob and sustaining profitable growth across the region.