Growth-Focused SaaS Account Manager – Hybrid (EST)

Hibob Inc.; New York (NY); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Equity in a global HR tech SaaS leader

401(k) with 3% company match

$2,500 employee referral bonus

Medical/dental/vision coverage

Job summary

HiBob is seeking an Account Manager in the New York area to expand our existing customer base. In this quota-carrying role, you will uncover needs, identify whitespace, and drive upsell, cross-sell, and renewal opportunities across HiBob’s product suite.

You’ll own the full sales cycle—from discovery through closing—while working with Customer Success Managers and Solutions Engineers to deliver an exceptional customer experience.

Qualifications

• 2+ years of experience in SaaS or tech sales/account management (quota-carrying customer growth or expansion role preferred).
• Proven track record of owning the full sales cycle—from prospecting and opportunity creation through negotiation and close.
• Portfolio management experience handling 150+ accounts (or larger/strategic accounts), prioritizing competing needs across customer risk and growth opportunities.
• Proactive expansion mindset with a demonstrated ability to identify whitespace and generate new ARR within an existing customer base.

Responsibilities

• Identify and close upsell/cross-sell opportunities to deliver new ARR within your assigned portfolio of ~200 existing accounts.
• Proactively research accounts, uncover business priorities, identify whitespace, and build expansion hypotheses.
• Own the renewal process for your account portfolio, proactively engaging customers to demonstrate value, negotiate terms, and secure renewals.
• Own the full commercial sales cycle, including discovery, solution positioning, stakeholder engagement, negotiation, and contract execution.
• Build trusted, consultative relationships with customer stakeholders and connect their business goals to the value of HiBob’s products.
• Use a structured sales approach, such as MEDDPICC, to manage complex opportunities and move deals forward effectively.
• Build, manage, and accurately forecast a healthy pipeline of expansion opportunities.
• Partner closely with Customer Success Managers and Sales Engineers to align on customer needs, account strategy, and growth opportunities.
• Stay current on HiBob’s product offerings, customer trends, and relevant sales tools to continuously strengthen your approach.

Skills

SaaS sales

Account management

Quota carrying

Renewals & expansion

Forecasting

Tools

Salesforce

Gong Engage

LinkedIn Navigator

Job description

HiBob is seeking an Account Manager in the New York area to expand our existing customer base. In this quota-carrying role, you will uncover needs, identify whitespace, and drive upsell, cross-sell, and renewal opportunities across HiBob’s product suite.

You’ll own the full sales cycle—from discovery through closing—while working with Customer Success Managers and Solutions Engineers to deliver an exceptional customer experience.