RV Warranty & Service Coordinator

Camping World; Elkhart (IN); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Parental leave

Tuition Reimbursement

On the job training

Job summary

Camping World is seeking a Warranty Administrator to join our growing team. The role focuses on maintaining strong customer relations, coordinating service appointments, and supporting Service Advisors with work order write-ups.

You will also manage warranty authorizations and ensure timely follow-up on warranty receivables, while upholding safety and policy guidelines. The position is full-time and based in Indiana, with emphasis on professional communication, organization, and teamwork to

Qualifications

• High School Diploma or equivalent preferred.
• One year RV experience preferred but not required.
• Strong computer skills expected.
• Valid Driver's License may be required.
• Excellent communication and listening skills.
• Ability to lift up to 25 lbs and move up to 50 lbs with assistance.

Responsibilities

• Foster and maintain excellent relations between customers and store.
• Answer incoming calls courteously and professionally.
• Assist Service Advisors in scheduling service appointments.
• Greet customers in a professional and courteous manner.
• Assist with write-up of customer work orders.
• Obtain warranty or customer authorization per manufacturer policy.

Skills

Customer relations

Communication

Organizational skills

Computer skills

Service department knowledge

Photograph equipment handling

Physical stamina

Education

High school diploma or equivalent

Tools

General office software

Job description

Camping World is seeking a Warranty Administrator to join our growing team. The role focuses on maintaining strong customer relations, coordinating service appointments, and supporting Service Advisors with work order write-ups.

You will also manage warranty authorizations and ensure timely follow-up on warranty receivables, while upholding safety and policy guidelines. The position is full-time and based in Indiana, with emphasis on professional communication, organization, and teamwork to