RV Service Advisor: Customer Care & Repair Coordination

Camping World; New River (AZ); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Job summary

Camping World seeks a Service Advisor to initiate and process repair requests and support the Service Department. You will keep customers informed about progress and assist with administrative tasks while promoting add-on services.

The role emphasizes computer use, organization, and customer communication, with a compensation range based on performance and a full benefits package. Some positions may be full-time with benefits.

Qualifications

• Minimum of one year of service experience preferred.
• Background in RV product or camping lifestyle helps.
• Strong computer and internet search ability required.
• Excellent organization and follow-up skills expected.

Responsibilities

• Initiate and process requests for repair services.
• Provide administrative support to the Service Department.
• Keep customers apprised of work progress.
• Suggest add-on sales to increase transactions.
• Provide price estimates for designated installations prior to scheduling.

Skills

RV knowledge

Customer service

Upselling

Computer skills

Organization

Procedural compliance

Driver's license

Job description

Camping World seeks a Service Advisor to initiate and process repair requests and support the Service Department. You will keep customers informed about progress and assist with administrative tasks while promoting add-on services.

The role emphasizes computer use, organization, and customer communication, with a compensation range based on performance and a full benefits package. Some positions may be full-time with benefits.