RV Service Advisor - Customer-Focused Repair Coordinator

Camping World; Thornburg (VA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k)

Paid Time Off

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

Medical Coverage

Dental Coverage

Vision Coverage

Parental Leave

Job summary

Camping World is seeking a Service Advisor to join our growing team in the United States. You will initiate and process requests for RV repair services and provide administrative support to the Service Department, while keeping customers apprised of work progress.

Ideal candidates have at least one year of service experience, familiarity with RV products, and strong organizational skills. A valid driver's license is preferred. We offer competitive pay and strong benefits.

Qualifications

• Minimum of one year of service experience preferred.
• RV product knowledge or camping lifestyle.
• Excellent organization and follow up skills are required.
• Valid driver's license preferred.

Responsibilities

• Initiate and process requests for repair services.
• Provide administrative support to the Service Department.
• Keep customers apprised of work progress.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.

Skills

Service experience

RV knowledge

Customer service

Computer literacy

Job description

Camping World is seeking a Service Advisor to join our growing team in the United States. You will initiate and process requests for RV repair services and provide administrative support to the Service Department, while keeping customers apprised of work progress.

Ideal candidates have at least one year of service experience, familiarity with RV products, and strong organizational skills. A valid driver's license is preferred. We offer competitive pay and strong benefits.