RV Service Operations Lead

Delavanchevy; Sturgeon Bay (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Delavanchevy in Wisconsin is seeking an RV Service Manager to lead the service department, drive repair and maintenance quality, and ensure customer satisfaction. You will guide a team of technicians, coordinate workloads, and uphold safety and compliance standards.

This role requires strong leadership, hands-on RV systems knowledge, and proficiency with service management tools. You will monitor budgets, optimize workflows, and report performance metrics to improve the shop's efficiency and

Qualifications

• Minimum 3–5 years of RV service experience with at least two years in a supervisory or management role.
• Strong understanding of RV systems, diagnostics, and repair methods.
• Experience with service management software and budget administration.
• Excellent leadership and communication skills.
• Ability to develop and manage budgets and analyze financial reports.

Responsibilities

• Lead, train, and motivate service technicians and staff.
• Schedule work and ensure timely completion of service orders.
• Oversee shop operations, budgeting, inventory, and workflow.
• Maintain safety, quality, and regulatory compliance.
• Monitor performance metrics for continuous improvement.

Skills

RV systems knowledge

Leadership

Service management software

Budget management

Customer communication

Organizational skills

Tools

Shop operations software

Job description

Delavanchevy in Wisconsin is seeking an RV Service Manager to lead the service department, drive repair and maintenance quality, and ensure customer satisfaction. You will guide a team of technicians, coordinate workloads, and uphold safety and compliance standards.

This role requires strong leadership, hands-on RV systems knowledge, and proficiency with service management tools. You will monitor budgets, optimize workflows, and report performance metrics to improve the shop's efficiency and