RV Service Experience Coordinator

Bish's RV, Inc.; Omaha (NE); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits package

401K with match

Employee discounts

Company-paid life insurance

Gym membership reimbursement

Advancement opportunities

Job summary

Bish’s RV, Inc. is seeking a detail-oriented Service Coordinator to ensure smooth, on-time service operations. You will review work orders, coordinate with dispatch and technicians, and ensure units are prepped for delivery according to dealership standards.

Ideal candidates bring strong customer service and communication skills, proficiency with computer systems, and a proactive, team-oriented mindset. This role emphasizes collaboration, accuracy, and a positive customer experience in a

Qualifications

• Exceptional customer service and communication skills.
• Ability to operate computer-based systems and software.
• Strong verbal and written communication abilities.
• Flexible with Saturday shifts and reliable attendance.
• Proactive problem-solver with initiative.
• Able to pass background and drug tests.
• Professional appearance and demeanor.
• Demonstrates alignment with company values and mission.

Responsibilities

• Review service work orders for accuracy and completeness.
• Coordinate workflow with dispatch, technicians, and sales.
• Ensure units are prepped per dealership standards.
• Track status of internal jobs and ensure on-time completion.
• Assist with documentation, parts coordination, and warranty processes.
• Support inventory tracking and maintain service records.
• Communicate across departments to align priorities and avoid delays.

Skills

Customer service

Communication skills

Computer systems proficiency

Verbal communication

Written communication

Problem solving

Background/drug test clearance

Professional appearance

Values alignment

Team collaboration

Tools

Service management software

Scheduling tools

Internal checklists/templates

Job description

Bish’s RV, Inc. is seeking a detail-oriented Service Coordinator to ensure smooth, on-time service operations. You will review work orders, coordinate with dispatch and technicians, and ensure units are prepped for delivery according to dealership standards.

Ideal candidates bring strong customer service and communication skills, proficiency with computer systems, and a proactive, team-oriented mindset. This role emphasizes collaboration, accuracy, and a positive customer experience in a