RV Service Operations Leader

Bish's RV, Inc.; Ludington (MI); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical plan

401K matching

Employee discounts

Company‑paid life insurance

Gym membership reimbursement

Opportunities for advancement

RV Borrowing Program

Incredible Team Culture

Job summary

Bish’s RV is seeking a Service Manager to lead and grow the service department, driving continuous improvement and innovation to transform the RV service experience.

You will coach and mentor a high‑performing team of technicians, service advisors, porters and detailers while building strong customer and vendor relationships and meeting budget goals.

This role offers an opportunity to shape strategy, improve KPI performance, and advance within a family‑owned, growth‑driven company.

Qualifications

• Experience managing a high‑volume service center in RV/auto/marine/power sports is strongly preferred.
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• Experience leading change in dynamic environments and driving results.
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Responsibilities

• Lead a cross‑functional team delivering revolutions in the RV service process.
• Develop and manage a staffing plan aligned with seasonality.
• Monitor KPIs and adjust strategies to improve outcomes.
• Maximize capacity and productivity while maintaining quality and safety.
• Foster growth and innovation within the team.

Skills

Leadership

Strategic planning

KPI management

Cross‑functional teamwork

Mentoring

Performance improvement

Education

Bachelor’s degree

Job description

Bish’s RV is seeking a Service Manager to lead and grow the service department, driving continuous improvement and innovation to transform the RV service experience.

You will coach and mentor a high‑performing team of technicians, service advisors, porters and detailers while building strong customer and vendor relationships and meeting budget goals.

This role offers an opportunity to shape strategy, improve KPI performance, and advance within a family‑owned, growth‑driven company.