RV Service Concierge — Drive Repairs & Customer Delight

FreedomRoads, LLC; Greenwood (IN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On the job training

Medical, dental, vision coverage

Job summary

Camping World seeks a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers apprised of work progress.

You will determine product needs with customers, suggest add-ons to increase transactions, and provide price estimates for installations prior to scheduling. A minimum of one year of service experience is preferred.

Qualifications

• Minimum of one year of service experience preferred.
• Valid driver’s license preferred.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow-up skills are required.

Responsibilities

• Initiate and process requests for repair services.
• Provide administrative support to the Service Department.
• Keep customers apprised of work progress.
• Suggest add-on sales to increase average transactions.

Skills

Customer service

Sales ability

Attention to detail

Computer literacy

Job description

Camping World seeks a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers apprised of work progress.

You will determine product needs with customers, suggest add-ons to increase transactions, and provide price estimates for installations prior to scheduling. A minimum of one year of service experience is preferred.