RV Service Concierge: Customer Experience Lead

Four Seasons RV; Abilene (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Paid Holidays and other applicable em­

Employee purchasing opportunities and 

Training and opportunities to grow

Job summary

Four Seasons RV in Abilene, KS is seeking an experienced RV Service Advisor to be the key liaison between customers and our service team. You will document concerns, schedule inspections, and communicate repair updates to keep repairs moving smoothly.

The ideal candidate is highly organized, enjoys problem solving, and comfortable with dealership software and multiple priorities. Join a family-owned business that values people and service.

Qualifications

• Experience as a Service Advisor or service writer is preferred.
• Strong communication and organizational skills are required.
• Comfort with dealership software and multiple priorities is essential.

Responsibilities

• Greet customers and document RV service concerns accurately.
• Schedule service appointments and manage daily workload.
• Coordinate with technicians, parts, and warranty staff throughout repairs.
• Provide timely, professional updates and repair estimates to customers.
• Ensure proper documentation in the system and quality control before pickup.

Skills

Customer service

Communication

Organization

Computer skills

Tools

Dealership software

Repair orders system

MS Office

Job description

Four Seasons RV in Abilene, KS is seeking an experienced RV Service Advisor to be the key liaison between customers and our service team. You will document concerns, schedule inspections, and communicate repair updates to keep repairs moving smoothly.

The ideal candidate is highly organized, enjoys problem solving, and comfortable with dealership software and multiple priorities. Join a family-owned business that values people and service.