RV Service Advisor: Elevate Customer Experience & Repairs

Fun Town RV; Ottawa (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary based on experience

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Store discounts for employees

Job summary

Fun Town RV in Ottawa, Kansas is looking for a Service Advisor to be the primary point of contact for customers in the service department. This role requires a focus on customer satisfaction, effective coordination between customers and service technicians, and accurate documentation of service requests.

The ideal candidate will possess strong communication skills, a customer-focused mindset, and relevant experience in the RV or automotive industry. Benefits include competitive salary, medical coverage, and 401(k) with company match.

Qualifications

• 1-2 years of experience in a service advisor or customer-facing role.
• Familiarity with RV systems, parts, and maintenance is a plus.
• Proficient in multitasking and prioritizing in a fast-paced environment.

Responsibilities

• Greet customers and document their service requests.
• Create and manage repair orders while coordinating with technicians.
• Provide detailed estimates for services and follow up post-service.

Skills

Strong communication skills

Customer-focused mindset

Problem-solving abilities

Ability to multitask

Education

High school diploma or equivalent

Post-secondary education or technical training preferred

Tools

Service management software

Basic computer applications

Job description

Fun Town RV in Ottawa, Kansas is looking for a Service Advisor to be the primary point of contact for customers in the service department. This role requires a focus on customer satisfaction, effective coordination between customers and service technicians, and accurate documentation of service requests.

The ideal candidate will possess strong communication skills, a customer-focused mindset, and relevant experience in the RV or automotive industry. Benefits include competitive salary, medical coverage, and 401(k) with company match.