RV Service Concierge: Customer-First Advisor

Blue Compass RV; Park City (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Disability insurance

Life Insurance

Paid time off

401k

Gas discount

Pet insurance

5-day work week

Employee assistance program

Referral program

Legal coverage

Identity theft protection

Job summary

Blue Compass RV seeks a friendly Service Advisor to be the face of the service department, greeting customers and coordinating with technicians to keep RVs road-ready. You will document service requests, communicate timelines, and build lasting relationships while supporting warranty claims and invoicing.

Ideal candidates have strong communication, organization, and teamwork, plus a passion for the RV lifestyle. Training and career growth opportunities are offered to help you advance.

Qualifications

• Strong communication skills and a customer-first mindset.
• Excellent organizational abilities to handle multiple tasks while keeping details.
• Enthusiasm for the RV lifestyle; automotive/powersports experience a plus but not required.
• Tech-savvy with basic computer skills for scheduling and service documentation.
• Calm under pressure and able to work well in a team.

Responsibilities

• Be the face of the Service Department, greeting customers with energy and professionalism.
• Listen to customer needs, document service requests, and clearly communicate repair timelines and expectations.
• Coordinate with service technicians to ensure accurate, timely and quality work.
• Provide updates and explain repairs in a way customers can understand.
• Build long-lasting customer relationships by delivering top-notch service and support.
• Assist in warranty claims, invoicing, and follow-up to guarantee customer satisfaction.

Job description

Blue Compass RV seeks a friendly Service Advisor to be the face of the service department, greeting customers and coordinating with technicians to keep RVs road-ready. You will document service requests, communicate timelines, and build lasting relationships while supporting warranty claims and invoicing.

Ideal candidates have strong communication, organization, and teamwork, plus a passion for the RV lifestyle. Training and career growth opportunities are offered to help you advance.