RV Service Advisor: Drive Sales & Service Excellence

Blue Compass RV Albuquerque; Albuquerque (NM); On-site; USD 30,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

401K

PTO and holidays

Pet Insurance

5-day work week

EAP

Identity Protection

Referral Program

Training and development

Career growth opportunities

Job summary

Blue Compass RV Albuquerque is hiring a Service Advisor to deliver exceptional customer experience and drive service department success. You will act as the primary liaison between customers and technicians, offering accurate estimates and clear guidance throughout the service process.

The role combines sales with service expertise, requiring a customer-focused mindset and ability to close additional service opportunities in a fast-paced environment.

Qualifications

• Minimum of 1 year of service advisor experience or related role.
• Sales-driven approach with ability to upsell services.
• Strong communication and problem-solving skills.

Responsibilities

• Serve as the primary point of contact for customers from check-in to completion.
• Identify service needs and upsell opportunities with a sales-driven approach.
• Provide accurate repair estimates and keep customers informed of progress.
• Maintain accurate documentation and communicate with technicians.

Skills

Sales mindset

Communication

Customer service

Multitasking

Tools

CRM systems

Job description

Blue Compass RV Albuquerque is hiring a Service Advisor to deliver exceptional customer experience and drive service department success. You will act as the primary liaison between customers and technicians, offering accurate estimates and clear guidance throughout the service process.

The role combines sales with service expertise, requiring a customer-focused mindset and ability to close additional service opportunities in a fast-paced environment.