RV Service Advisor & Upsell Specialist

Camping World; Dothan (AL); Presencial; USD 50.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On the job training opportunities

Descripción de la vacante

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department, while keeping customers apprised of work progress.

You will also suggest add-on sales to increase transactions and provide price estimates for designated installations prior to scheduling appointments. A minimum of one year of service experience is preferred, with RV knowledge as a plus.

Formación

• Minimum one year of service experience preferred.
• Previous RV product or camping lifestyle knowledge is a plus.
• Proficient computer use and internet search skills.
• Excellent organization and follow-up abilities are required.
• Valid driver's license is preferred.

Responsabilidades

• Initiate and process requests for repair services.
• Provide administrative support to the Service Department.
• Keep customers apprised of work progress.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.

Conocimientos

Service experience

RV knowledge

Customer service

Organization

Follow-up

Driver's license

Descripción del empleo

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department, while keeping customers apprised of work progress.

You will also suggest add-on sales to increase transactions and provide price estimates for designated installations prior to scheduling appointments. A minimum of one year of service experience is preferred, with RV knowledge as a plus.