RV Service Advisor: Upsell & Progress Updates

Camping World; Biloxi (MS); Vor Ort; USD 50.000 - 75.000; Vollzeit

Benefits dieser Stelle

Paid time off

401(k)

Employee assistance program

Good Sam roadside assistance

Discounts

Paid parental leave

Tuition reimbursement

On-the-job training

Zusammenfassung

Camping World is seeking a Service Advisor to join our team. You will initiate and process repair service requests and provide administrative support to the Service Department while keeping customers informed of progress.

The role involves determining product needs with customers, suggesting add-ons, estimating installation prices, and ensuring transparent updates on job status. This is a commission-based, full-time role with benefits.

Qualifikationen

• At least 1 year of service experience preferred.
• RV product knowledge or camping lifestyle experience is a plus.
• Able to work daily on a computer and perform internet searches.
• Excellent organization and follow-up skills required.
• Ability to follow department procedures and policies.
• Valid driver’s license preferred.

Aufgaben

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Kenntnisse

Customer service

Organizational skills

Follow procedures

Communication

Tools

Computer & internet

Jobbeschreibung

Camping World is seeking a Service Advisor to join our team. You will initiate and process repair service requests and provide administrative support to the Service Department while keeping customers informed of progress.

The role involves determining product needs with customers, suggesting add-ons, estimating installation prices, and ensuring transparent updates on job status. This is a commission-based, full-time role with benefits.