RV Service Advisor — Sales & Service Growth

Blue Compass RV; Norman (OK); Sur place; USD 65 000 - 95 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Flex spending accounts (FSA)

Life insurance

Paid time off

401K

Pet insurance

5-day work week

Employee Assistance Program (EAP)

Legal coverage

Identity theft protection

Referral program

Training & development

Structured career path

Résumé du poste

Blue Compass RV is seeking a Service Advisor to join our Norman, OK team. This role acts as the main liaison between customers and technicians, delivering accurate estimates and driving service revenue with a sales-minded approach.

You will manage check-in through completion, build customer relationships, and identify upsell opportunities while maintaining clear communication and high standards of service. Salary plus commission offers strong earning potential.

Qualifications

• Minimum of 1 year of service advisor, automotive, or related experience preferred.
• RV or camping lifestyle experience is a plus.
• Automotive or service industry background preferred.
• Strong customer service and problem-solving skills.
• Ability to work daily on a computer and perform internet searches as needed.
• Valid driver’s license required.

Responsabilités

• Serve as the primary point of contact for customers from service check-in through completion.
• Build relationships with customers and identify service needs with a sales-driven approach.
• Provide accurate estimates for repairs and installations prior to scheduling.
• Communicate clearly with technicians to ensure accurate diagnostics and timely completion.
• Keep customers informed of repair progress and manage expectations.
• Address customer concerns and escalated situations with professionalism and empathy.
• Identify upsell opportunities to maximize service revenue.
• Maintain accurate documentation, work orders, and communication records.
• Manage multiple tasks in a fast-paced service environment.

Connaissances

Sales mindset

Excellent communication

Customer service

Multitask

Computer skills

Team-oriented

Description du poste

Blue Compass RV is seeking a Service Advisor to join our Norman, OK team. This role acts as the main liaison between customers and technicians, delivering accurate estimates and driving service revenue with a sales-minded approach.

You will manage check-in through completion, build customer relationships, and identify upsell opportunities while maintaining clear communication and high standards of service. Salary plus commission offers strong earning potential.