RV Service Advisor | Sales-Driven Customer Experience

Blue Compass RV; Buford (AR); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

FSA

Life insurance

PTO and holidays

401K

Pet Insurance

5-day work week

EAP

Legal Coverage

Identity Theft Protection

Referral Program

Training and Development

Career progression

Job summary

Blue Compass RV is seeking a Service Advisor to act as the primary liaison between customers and technicians, guiding service needs with a sales-driven approach. The role emphasizes accurate estimates, clear communication, and timely completion of repairs in a fast-paced dealership environment.

The position offers a salary plus commission, with strong earning potential for performance-driven individuals. Benefits include medical, dental, vision, and more, along with a structured career path and

Qualifications

• Minimum 1 year of service advisor, automotive, or related experience preferred.
• RV or camping lifestyle experience is a plus.
• Automotive or service industry background preferred.

Responsibilities

• Serve as the primary point of contact for customers from service check-in through completion.
• Build relationships with customers and identify service needs with a sales-driven approach.
• Provide accurate estimates for repairs and installations prior to scheduling.
• Communicate clearly with technicians to ensure accurate diagnostics and timely completion.
• Keep customers informed of repair progress and manage expectations.
• Address customer concerns and escalated situations with professionalism and empathy.
• Identify upsell opportunities to maximize service revenue.
• Maintain accurate documentation, work orders, and communication records.
• Manage multiple tasks in a fast-paced service environment.

Skills

Sales mindset

Customer service

Communication

Problem solving

Multitasking

Computer skills

Experience with RV industry

Job description

Blue Compass RV is seeking a Service Advisor to act as the primary liaison between customers and technicians, guiding service needs with a sales-driven approach. The role emphasizes accurate estimates, clear communication, and timely completion of repairs in a fast-paced dealership environment.

The position offers a salary plus commission, with strong earning potential for performance-driven individuals. Benefits include medical, dental, vision, and more, along with a structured career path and