RV Service Advisor: Repairs, Estimates & Updates

campingworld; Colton (CA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Health benefits

Job summary

Camping World is seeking a Service Advisor in California to initiate and process repair service requests and support the Service Department. You will keep customers informed about work progress and coordinate with technicians to ensure timely service.

The role emphasizes customer interaction, add-on sales opportunities, and accurate price estimates. A background in RV products or camping lifestyle is valued.

Qualifications

• Minimum one year of service experience preferred.
• Previous RV product or camping lifestyle knowledge.
• Ability to work daily on a computer and perform internet searches.
• Excellent organization and follow up skills are required.
• Follow department procedures and policies.

Responsibilities

• Determine specialized product needs by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling.
• Keep customers apprised of work progress.

Skills

Service experience

RV knowledge

Computer literacy

Organization

Job description

Camping World is seeking a Service Advisor in California to initiate and process repair service requests and support the Service Department. You will keep customers informed about work progress and coordinate with technicians to ensure timely service.

The role emphasizes customer interaction, add-on sales opportunities, and accurate price estimates. A background in RV products or camping lifestyle is valued.