RV Service Advisor: High-Earning, Customer-Driven

Blue Compass RV; Albuquerque (NM); On-site; USD 30,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA & Life insurance

Paid time off

401K

Pet Insurance

5-day work week

EAP

Legal coverage

Identity theft protection

Referral program

Training & development

Career progression

Job summary

Blue Compass RV is seeking a Service Advisor to join our team in Albuquerque. You will guide customers through service needs, provide accurate repairs estimates, and coordinate with technicians to ensure timely delivery.

The role combines service excellence with a sales-driven approach to growing value for customers and the business. In this salary + commission role, you’ll benefit from strong earning potential in a performance-driven environment along with comprehensive benefits and ongoing

Qualifications

• Minimum of 1 year of service advisor, automotive, or related experience preferred.
• RV or camping lifestyle experience is a plus.
• Valid driver’s license required.

Responsibilities

• Serve as the primary point of contact for customers from service check-in through completion.
• Build relationships with customers and identify service needs with a sales-driven approach.
• Provide accurate estimates for repairs and installations prior to scheduling.
• Communicate clearly with technicians to ensure accurate diagnostics and timely completion.
• Keep customers informed of repair progress and manage expectations.
• Address customer concerns and escalated situations with professionalism, empathy, and a solution-oriented approach.
• Identify upsell opportunities to maximize service revenue.
• Maintain accurate documentation, work orders, and communication records.
• Manage multiple tasks in a fast-paced service environment.

Skills

Sales mindset

Customer focus

Communication

Multitasking

Problem solving

Job description

Blue Compass RV is seeking a Service Advisor to join our team in Albuquerque. You will guide customers through service needs, provide accurate repairs estimates, and coordinate with technicians to ensure timely delivery.

The role combines service excellence with a sales-driven approach to growing value for customers and the business. In this salary + commission role, you’ll benefit from strong earning potential in a performance-driven environment along with comprehensive benefits and ongoing