RV Service Advisor – Growth, Benefits & Impact

Fun Town RV; Surprise (AZ); Presencial; USD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Life insurance

401(k) with match

PTO & holidays

Holiday Savings Plan

Store discounts

Resumo da oferta

Fun Town RV is seeking a Service Advisor in Surprise, AZ to be the main contact for customers in the service department. You will coordinate between customers and technicians, document service requests, and communicate timelines, costs, and recommendations.

The role emphasizes excellent customer service and efficient service operations. You will greet customers, prepare estimates, manage repair orders, and upsell maintenance plans while maintaining thorough records and ensuring satisfaction

Qualificações

• 1–2 years in a service advisor or customer-facing role, RV/ automotive preferred.
• Proficient with service management software and basic computer applications.
• Strong communication and interpersonal skills; multitasking ability.

Responsabilidades

• Greet and advise customers, document requests, and explain repairs and costs.
• Create and manage repair orders; coordinate with technicians and warranties.
• Provide estimates and upsell maintenance plans or services.
• Ensure customer follow-up and satisfaction after service.
• Maintain records of interactions and service history; process payments.

Conhecimentos

Customer service

Communication

multitasking

Ferramentas

Service management software

Descrição da oferta de emprego

Fun Town RV is seeking a Service Advisor in Surprise, AZ to be the main contact for customers in the service department. You will coordinate between customers and technicians, document service requests, and communicate timelines, costs, and recommendations.

The role emphasizes excellent customer service and efficient service operations. You will greet customers, prepare estimates, manage repair orders, and upsell maintenance plans while maintaining thorough records and ensuring satisfaction