RV Service Advisor: Estimates, Upsells & Customer Care

Dormont Manufacturing Co; Fort Worth (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On-the-job Training

Medical Insurance

Dental Insurance

Vision Coverage

Job summary

Camping World is seeking a Service Advisor in Fort Worth, TX to initiate repair requests and support the Service Department. You will keep customers informed on work progress and collaborate with the team to meet service goals.

Responsibilities include assessing customer needs, proposing add-ons, and delivering price estimates before scheduling. This is a commission-based, full-time role with strong growth potential.

Qualifications

• Experience in RV products or camping lifestyle is preferred.
• Service experience and customer-facing roles are valuable.
• Proficient with computers and internet searches as needed.
• Excellent organization and follow-up skills required.
• Ability to follow department procedures and policies.
• A valid driver’s license is preferred.

Responsibilities

• Initiate and process requests for repair services and provide admin support.
• Determine specialized product needs by working with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for installations prior to scheduling.

Skills

RV product experience

Customer service

Computer skills

Organization

Follow-up

Driver's license

Job description

Camping World is seeking a Service Advisor in Fort Worth, TX to initiate repair requests and support the Service Department. You will keep customers informed on work progress and collaborate with the team to meet service goals.

Responsibilities include assessing customer needs, proposing add-ons, and delivering price estimates before scheduling. This is a commission-based, full-time role with strong growth potential.