RV Service Advisor: Drive Repairs & Customer Experience

Camping World; Newhall (IA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On-the-job training

Job summary

Camping World in Newhall, IA is seeking a Service Advisor to initiate and process repair requests and provide administrative support in the Service Department. You will keep customers informed of work progress, suggest add-on services to increase the average transaction, and prepare price estimates for installations prior to scheduling.

A minimum of one year of service experience and RV knowledge are preferred; a valid driver’s license is preferred; this is a full-time role with competitive

Qualifications

• Minimum of one year of service experience preferred.
• RV product knowledge or camping lifestyle preferred.
• Ability to work on a computer and perform internet searches.
• Excellent organization and follow-up skills required.
• Valid driver’s license preferred.

Responsibilities

• Initiate and process requests for repair services.
• Provide administrative support to the Service Department.
• Keep customers apprised of work progress.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling.

Skills

Customer service

Sales

Computer literacy

Organization

RV knowledge

Job description

Camping World in Newhall, IA is seeking a Service Advisor to initiate and process repair requests and provide administrative support in the Service Department. You will keep customers informed of work progress, suggest add-on services to increase the average transaction, and prepare price estimates for installations prior to scheduling.

A minimum of one year of service experience and RV knowledge are preferred; a valid driver’s license is preferred; this is a full-time role with competitive