RV Service Advisor — Grow with Repairs & Customer Care

Camping World; Akron (OH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Roadside Assistance

Employee discounts

Tuition Reimbursement

On-the-job training

Medical, dental, vision

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department while keeping customers informed of progress.

Expect sales-driven bonuses and a focus on customer communication in a fast-moving environment. The role emphasizes RV product knowledge, organization, and strong computer and internet research skills, with a preference for candidates who hold a valid driver’s license

Qualifications

• Minimum one year of service experience preferred.
• RV product knowledge or camping lifestyle preferred.
• Strong organization and follow-up skills required.
• Proficient with computers and internet searches.
• Valid driver’s license preferred.

Responsibilities

• Initiate and process requests for repair services.
• Provide administrative support to the Service Department.
• Keep customers apprised of work progress.
• Suggest add-on services to increase average transactions.
• Provide price estimates for designated installations prior to scheduling.

Skills

Customer service

RV product knowledge

Sales skills

Computer proficiency

Organizational skills

Communication skills

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department while keeping customers informed of progress.

Expect sales-driven bonuses and a focus on customer communication in a fast-moving environment. The role emphasizes RV product knowledge, organization, and strong computer and internet research skills, with a preference for candidates who hold a valid driver’s license