RV Service Advisor — Elevate Customer Care & Upsell

Friendsofkerhonkson; Uxbridge (MA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department while keeping customers informed of work progress.

Responsibilities include suggesting add-ons, providing price estimates, and maintaining organized records. A computer-based role with internet research and strong follow-up skills is expected.

Qualifications

• Experience in service or sales roles preferred.
• Must work with a computer and perform internet searches.
• Strong organizational and follow-up skills required.

Responsibilities

• Initiate and process requests for repair services.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress and status.
• Assist Service Department with administrative tasks and process orders.

Skills

Customer service

Upselling

RV knowledge

Attention to detail

Computer skills

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests and provide administrative support to the Service Department while keeping customers informed of work progress.

Responsibilities include suggesting add-ons, providing price estimates, and maintaining organized records. A computer-based role with internet research and strong follow-up skills is expected.