RV Service Advisor: Repairs, Estimates & Upgrades

campingworld; Hugo (MN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On the job training

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed on work progress.

The role emphasizes meeting customer needs, suggesting add-on sales, providing price estimates for installations, and following department procedures. A background in RV products or camping lifestyle is preferred, along with strong computer skills and good

Qualifications

• Minimum of one year of service experience preferred.
• Previous RV product or camping lifestyle experience.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills.
• Ability to follow department procedures and policies.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Skills

Customer service experience

RV product knowledge

Computer proficiency

Organizational skills

Policy compliance

Driver's license

Physical stamina

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed on work progress.

The role emphasizes meeting customer needs, suggesting add-on sales, providing price estimates for installations, and following department procedures. A background in RV products or camping lifestyle is preferred, along with strong computer skills and good