RV Service Advisor: Commission + PTO + 401(k) | Reno

Lithia Motors; Reno (NV); Vor Ort; USD 28.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision Plans

Paid Holidays

PTO: 80 Hours front-loaded on day 1

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Zusammenfassung

Lithia Motors’ Reno Airstream Adventures location in Reno, NV is hiring an RV Service Advisor. This on-site role offers $20.00 - $24.00 per hour plus commission, with a Tue–Sat 9:00am–5:00pm schedule.

You will liaise between guests and technicians, prepare repair estimates, and manage repair orders while communicating service needs and warranty considerations. Ideal candidates have RV dealership or high-volume auto center experience, knowledge of RVs, a customer-service focus, and a valid

Qualifikationen

• Previous relevant experience in an RV dealership or high-volume auto center.
• General knowledge of recreational vehicles.
• A team player who is focused on providing exemplary customer service.
• Acceptable driving record and a valid driver's license in your state of residence.

Aufgaben

• Serve as the communicator and liaison between the Guest and technician; ensuring the Guest's needs are understood by the technician and the needed and recommended service/repairs are understood by the Guest.
• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
• Communicate additional repair and service needs to the Guest based on trailer inspection.
• Administer the manufacturer warranty for qualifying trailer repairs.
• Keeping Guests informed of service specials, completion times and service expenses.

Kenntnisse

Customer service

Communication

RV knowledge

Team player

Driver's license

Jobbeschreibung

Lithia Motors’ Reno Airstream Adventures location in Reno, NV is hiring an RV Service Advisor. This on-site role offers $20.00 - $24.00 per hour plus commission, with a Tue–Sat 9:00am–5:00pm schedule.

You will liaise between guests and technicians, prepare repair estimates, and manage repair orders while communicating service needs and warranty considerations. Ideal candidates have RV dealership or high-volume auto center experience, knowledge of RVs, a customer-service focus, and a valid