Airstream Service Advisor

L0790 Reno Airstream Adventures; Reno (NV); Vor Ort; USD 28.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision Plans

Paid Holidays

PTO: 80 Hours front-loaded on day 1

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Zusammenfassung

Lithia Motors’ Reno Airstream Adventures location in Reno, NV is hiring an RV Service Advisor. This on-site role offers $20.00 - $24.00 per hour plus commission, with a Tue–Sat 9:00am–5:00pm schedule.

You will liaise between guests and technicians, prepare repair estimates, and manage repair orders while communicating service needs and warranty considerations. Ideal candidates have RV dealership or high-volume auto center experience, knowledge of RVs, a customer-service focus, and a valid

Qualifikationen

• Previous relevant experience in an RV dealership or high-volume auto center.
• General knowledge of recreational vehicles.
• A team player who is focused on providing exemplary customer service.
• Acceptable driving record and a valid driver's license in your state of residence.

Aufgaben

• Serve as the communicator and liaison between the Guest and technician; ensuring the Guest's needs are understood by the technician and the needed and recommended service/repairs are understood by the Guest.
• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
• Communicate additional repair and service needs to the Guest based on trailer inspection.
• Administer the manufacturer warranty for qualifying trailer repairs.
• Keeping Guests informed of service specials, completion times and service expenses.

Kenntnisse

Customer service

Communication

RV knowledge

Team player

Driver's license

Jobbeschreibung

Dealership: L0790 Reno Airstream Adventures Reno Airstream Adventures Hiring: RV Service Advisor

Location: Reno, NV

Pay: $20.00 - $24.00 per hour plus commission!

Schedule: Tuesday - Saturday, 9:00am - 5:00pm

Why Join Our Team?

We are a proud member of Lithia & Driveway (NYSE: LAD), one of the largest automotive retailers in the U.S. and fastest-growing companies on the Fortune 150 list. At Airstream Adventures, our mission is to inspire and enable exploration, rekindle old adventures, and forge new friendships through our premium Airstream travel trailers. We provide an environment that fosters professional growth, celebrates successes, and values teamwork.

What You'll Do

• Serve as the communicator and liaison between the Guest and technician; ensuring the Guest's needs are understood by the technician and the needed and recommended service/repairs are understood by the Guest.
• Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
• Communicate additional repair and service needs to the Guest based on trailer inspection.
• Administer the manufacturer warranty for qualifying trailer repairs.
• Keeping Guests informed of service specials, completion times and service expenses.

What You'll Bring

• Previous relevant experience in an RV dealership or high-volume auto center
• General knowledge of recreational vehicles
• A team player who is focused on providing exemplary customer service.
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays
• PTO: 80 Hours front-loaded on day 1
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!